Frequently Asked Questions
What types of jewellery do you offer?
We offer a wide range of jewellery, including gold, silver, diamond jewellery. Our collection includes earrings, rings, bracelets.
How do I place an order?
You can browse our collection, select your desired jewellery, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping charges and delivery times vary depending on the destination country.
Do you offer customization?
Yes! We offer custom jewellery designs based on your preferences. You can contact our support team for personalized jewellery orders.
What payment methods do you accept?
We accept all major debit/credit cards, net banking, UPI, wallets, and Cash on Delivery (COD) options (where available).
How long does delivery take?
Delivery times vary based on your location and the product type. Typically, it takes 5-7 business days for standard delivery and 15-20 days for customized jewellery.
How can I track my order?
Once your order is shipped, you are allowing you to monitor your package in real-time.
How do I care for my jewellery?
To maintain the shine and longevity of your jewellery, avoid contact with water, perfumes, and chemicals. Store them in a dry, soft-lined jewellery box.
What is your return and exchange policy?
We offer hassle-free returns and exchanges within 7 days of delivery for most products, provided they are unused and in their original packaging. Custom-made jewellery is non-returnable.
How can I contact customer support?
You can reach out to us via email, WhatsApp, or our helpline number. Our support team is available 24/7 to assist you.